Consulting & Facilitation


I will help you create and implement a process to enact change.  


Organizations and coalitions sometimes need help moving forward at important moments of change. In some instances, a community is searching for a road to recovery after a crisis. In other cases, there is a belief and commitment that the community or organization can achieve its goals in better ways. These are junctures at which skilled facilitation and planning support can channel collective energy and urgency for change into concrete progress.


Working on my own or on small teams, I have guided many organizations, large and small, in setting goals to achieve their aims. The idea is to provide strategy and structure at the outset of a project and help clients identify and articulate their own priorities. I bring in tools to gather and share input, review relevant lessons from other communities, and help set key metrics. I bring in experts when that seems right. 


I truly enjoy working with clients to create an open, collaborative learning mutual-learning experience  My varied professional history has given me the skills to create a thorough playbook for teams – and the freedom to work beyond it when needed.

Feel free to contact me to discuss your particular needs.

Thank you!  It was an absolute pleasure working with you.

We are well on our way to implementing some of the solutions identified as a result of your work with us, and there is a palpable sense of renewed energy and enthusiasm for this work around city hall.

 Homelessness staff leader,
Salt Lake City Government 

Current Projects:  

Continuum of Care Merger, City of Somerville MA 

Consulting collaborator Andrea Miller and I were thrilled to win a contract with the City of Somerville, focused on implementing a smooth transition for the local Continuum of Care as it merges into the Balance of State, which operates at the MA Department of Housing and Community Development. 


Our work will continue into 2021, as we focus in several directions: helping local agencies adapt to the state's new expectations; helping agencies build program capacity to remain competitive for future funds; and working with providers and city and state partners to reshape and strengthen the community's own local housing crisis response system.  

Continuums of Care – MD and NY

In 2020 I’m working in two states, Maryland and New York, helping them create and build out Balance of State Continuums of Care.  These entities connect different areas of the state into a collective structure for decision-making, planning and resource allocation – which generally brings more funding and housing opportunities into the participating communities.  Exciting work with multi-year consequences.

Recent Projects:

Strengthening Rapid Rehousing in St. Louis

In November-December 2019, I led a team of Cloudburst experts in an assessment and skill-building engagement for the City of St. Louis. We helped the City and its nonprofit partners to improve their understanding of rapid rehousing “best practices,” identify ways to make policies and procedures clearer and more consistent, and review their own data to identify strengths to build on and areas in need of improvement.

Our team of regulatory, program-design and data analytics experts are ready to repeat this value-add intervention in other communities wondering how to improve their raid rehousing outcomes.  

Gearing up to Address Encampments in Salt Lake City

In February 2020 I co-led a two-day community planning process in Salt Lake City. The work culminated in their developing a thoughtful, stakeholder-involved plan to dismantle a downtown encampment of persons living without homes.  Drawing on examples from other US communities, Salt Lake’s efforts will involve the public, nonprofit and business sectors in carrying out a transparent, strengths-based effort to link each person to appropriate housing and service options.  

Improving the Homeless Response System in Flint, Michigan

In 2019 I worked with the Greater Flint Health Coalition and the United Way of Genesee County as part of a federal Medicaid Innovation grant, to “Improve the Homeless Response System” in Flint, Michigan. A Gap Analysis identified strengths and areas for improvement for the local service system. 


Improving Data and Its Strategic Uses

In late 2019 I was pleased to partner with Andrea Miller, a famously smart and capable data guru from Western Massachusetts. We implemented a data analytics project for a nonprofit agency, Hildebrand Family Self-Help Center.  The project was grounded in helping the agency prepare for and submit a strong, data-informed proposal for continuing and additional State funds to operate shelters and housing-search services for homeless families. 


Manchester, NH – Strategic Planning for Young Children and Families in Manchester

In collaboration with Pear Associates, I co-facilitated a Strategic Planning process for a coalition of agencies serving young children in Manchester, New Hampshire.

Alison Glastein Gray, President of Pear Associates, has two decades of experience leading and consulting in the non-profit sector. With our combined knowledge and expertise, we have been able to maximize our individual strengths to create a powerful collaboration. 


There is already a strong active collaboration in place in Manchester, supported by Amoskeag Health, formerly the Manchester Community Health Center. Leaders from state and local government, nonprofits, foundations, and health care collaborated to analyze data on young children, develop and evaluate programming, and identify four key priority areas to address in the next five years.  Click here for a link to LAUNCH MANCHESTER:  Five Year Strategic Plan for Young Children and Families, June 2019.

Cambridge Health Alliance - Community Health Improvement Team

In Cambridge, we helped the Community Health Improvement team articulate, in new ways, both the value they add in CHA communities and the contribution this team can make as CHA strives to reshape service delivery toward community members, as required under new federal mandates.


This small team is active within the CHA hospital system, providing training and insight about community concerns. Team members are also active leaders in their communities, supporting local initiatives (a teen substance abuse task force; a food security study; a major health-needs analysis in a third community). With the health care sector changing in complex ways in MA and elsewhere, the community-hospital connection is more important than ever. The team wanted to strengthen their ability to articulate their contribution in this intersection, striving for more consistent messaging within the hospital system and also, offering more directly their ideas for improved community coordination. 


Phone: (617) 308-7369

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